Utility Bill Payments
County Administration handles all utility connection service applications and terminations, security deposit payments, distribution of meters and meter readings.
Utility meter readings are completed bi-monthly for the previous two months of service. The meter readings are reviewed and sent to HRSD to be processed for billing.
Billing Cycle Months: January, March, May, July, September, November
If you do not receive a utility bill by the end of the billing cycle, please contact our office at (804) 769-4958.
For questions or inquiries on new service or termination of service, please direct them to Kristi Gibson (804) 769-4958.
If you have any questions about your invoice from HRUBS (Hampton Roads Utility Billing Service) please contact HRUBS at (844) 257-6063.
For questions regarding a security deposit refund, please contact the Finance office at (804) 769-4919.
Billing and Payment Options:
Paperless e-Billing - Eliminate your paper bill and enjoy the ease of electronic billing and payment. Enroll at hrsd.com.
Electronic Checks and Credit/Debit Card - Have your payment automatically deducted or make a one-time payment online at www.hrsd.com or call 1-844-257-6063.
Check payable to with account number on your check to: HRUBS, PO BOX 37097, BOONE, IA 50037-0097
Failure to pay delinquent notices will result in service termination and a $50.00 reconnection fee along with the past due balance paid in full.